By the end of the month, they successfully pushed the platform to release my money, and the full amount finally hit my bank account. They kept demanding strange fees—liquidity fees, wallet verification charges, even a “withdrawal acceleration fee.” Every attempt I made was blocked, and support kept repeating the same scripted responses. As a global, regulated cryptocurrency exchange, we enable customers to easily transition between crypto and the US dollar, euro, and Singapore dollar. Hi John, thanks for taking the time to leave a review. Thanks for your supportive review!
Crypto.com Restricted and Supported Countries
Last but not least, OKCoin Premier is an exclusive program for experienced traders and business partners. So, if you’re looking for a straightforward way to invest in crypto, DCA with Okcoin is worth considering! It’s a smart strategy for investing during a bull market. So, if you’re up for some high-powered trading action, Okcoin’s got you covered!
I have repeatedly requested assistance through the support e-mail (there is no phone number or chat). No reason is stated for the block; the company has not given me a way to unblock or release my funds. 3 months my account is blocked with $3k in the account. Thanks for your positive review, Jovan!
Supported Currencies
Hi Benjamin, thanks for taking the time to reach out. Im in the same boat They have frozen my acct and wont let me withdraw my money. Has anyone gotten their money back yet? We're happy to hear you've been enjoying the platform. I trust them enough to leave my bitcoin in the wallet. As for trading pairs, we have the USDT/USDC pair available on the website.
This is a bad company dont put your…
I have to say that i have been using OKcoin for over a year and they have become MY exchange. You can also reach out to them directly at Please check the email address you used to sign up for a message from the team with instructions on how to regain access to your account. Hi Geoffrey, thank you for taking the time to reach out. This must be the worst customer service I ever experienced.
Thanks for your positive review, Noel! Hi there, thanks for providing this feedback. Hi Jim, thanks for taking the time to reach out. Customer service doesn’t respond and I don’t know how to get it out! You have held my money hostage for months! Hi John, thanks so much for your feedback!
Company details
OKcoin, may you continue with your long term goals of expanding the possibility for all to obtain and trade crypto currency. In addition Lightning Network is available for sending BTC, which not many exchanges make available to their customers. I've been a customer of OKcoin for approximately 12 months and my opinion is the exchange is thinking of long term growth.
We do have several trading pairs available in our app for regions that we currently have the proper licensure. We do indeed advertise, but we do so more by sponsoring crypto events around the globe. I dont like that we lost trading features on the app. It by far is the best of any exchange. Hi Tony, thank you for taking the time to reach out.
OKCoin Blocked My Account for 3 Months
- Hi Geoffrey, thank you for taking the time to reach out.
- They kept demanding strange fees—liquidity fees, wallet verification charges, even a “withdrawal acceleration fee.” Every attempt I made was blocked, and support kept repeating the same scripted responses.
- I found such security measures as biometrics-based log-in and multifactor authentication to be well incorporated and not to slow down anything.
The exchange provides users with various options for secure fund withdrawals, including bank transfers, Epay, and Prime X account transfers. However, considering the fee in different tiers, it is worth noting that this exchange charges higher fees than the industry standard. OKCoin also serves as a super cool margin trading platform for its users. Furthermore, Okcoin supports this feature without charging transaction fees, network gas fees, or ongoing maintenance fees.
- You can use these to get market data, trade, or withdraw.
- This detailed review will help you explore all the ins and outs of this crypto exchange, allowing you to make the most of the platform.
- Okcoin makes it easy for users to use DCA to build their crypto holdings gradually over time.
- With earning interest on your crypto being all the rage these days, thanks to the rise of decentralized finance (DeFi) platforms like Nexo and Crypto.com, Okcoin is nowhere behind in the competition.
Unable to remove an account easily
Users can quickly access their accounts with Two-Factor Authentication. Manual whitelisting is enabled by suspicious activity, and users can whitelist any IP address to gain more control. OKCoin was also one of the first regulated platforms to issue such assets as Avalanche and CityCoins, which evidences its contribution to innovation within the legal framework. https://forex-review.net/okcoin-review/ OKCoin also takes a unique niche in the crypto world, focusing on safety, transparency, and regulation. This step indicates that OKCoin plans to remain competitive and flexible in the rapidly developing crypto-environment.
It sounds like the risk team flagged your account for review and just needed additional documentation to reactivate it. This is starting to look like a pattern based on the reviews. Good bitcoin exchange for beginners. If you have any questions or further feedback, feel free to send us a message on Twitter @okcoin. Its user-friendly interface, extensive educational resources, and straightforward trading features provide a supportive environment for those new to trading.
It is not difficult to see market data, place trades, and see your balances. The whole process of setting up is also facilitated and normally takes less than 24 hours to verify the identity and start trading. Tooltips and learning resources are also provided in the platform to enable the user to learn about the platform. It also manages trades well when the market is volatile, and it displays data effectively. Real-time charts include tools for technical analysis, such as drawing tools and indicators.
SimpleSwap Exchange Review – Non‑Custodial Crypto Swapping Made Easy
Hence, seasoned traders can consider better alternative platforms that cater to their needs for more sophisticated strategies and market analysis. In conclusion, OKCoin exchange proves to be a commendable choice for beginners entering the cryptocurrency space. This means that if you’re interested in popular and well-known cryptocurrencies, it’s not a problem.
They took $211,980 of my assets and declined all my requests for a refunds until i took the issue to ROSE LANE (GP) that was when they obliged I lost $34,765 on a platform that pretended to be professional until I tried to withdraw. For the first time, things started moving. They immediately took action, documented all the irregularities, and confronted the platform on my behalf.
However, if you’re specifically looking for new and emerging coins before they become available on other exchanges, chances are you won’t find them on Okcoin. While Okcoin holds a license to operate in the United States, the exchange is still not currently accessible in several states and territories. Out of all these options, however, bank transfers are the most affordable and widely-used method for transferring funds. Precisely, this feature is designed to cater to the needs of seasoned traders and valued partners.
Please reach out to us on Twitter @okcoin with a description of what seemed to happen and our escalations team will gladly work on a resolution. Hi Brian, thanks for taking the time to reach out. I have disappointed for the online support that I reported the problem of loss over 1,000 FTM tokens over 2 months and still have no specific answer and reply back. If you don't see it, please try checking your spam folder or reach out to them directly at for assistance. If that is the case, you should have gotten an email from us with the next steps needed for your account to be reactivated.